Frequently Asked Questions

General Questions

Physical Therapy combines hands on treatment, therapeutic exercise, modalities and education to improve a person’s quality of life through examination, diagnosis, prognosis and physical intervention. The overall goal of Physical Therapy is to restore mobility and function to prevent injury from recurring.

Your first visit is mainly comprised of a thorough evaluation by a Doctor of Physical Therapy. Part of this process requires a detailed health history therefore we ask that you arrive 15 minutes prior to your scheduled appointment to allow time to complete the intake paper work.

After the evaluation has been completed, your therapist will review these findings with you and develop a plan of care and treatment goals specific to your condition.

We recommend that you wear clothing that is both comfortable and allows for easy movement.

The area of the body that is to be examined and treated should be easily accessible. Exercise attire such as shorts, sweats, leggings, t-shirts or tank tops are the most ideal clothing options.

The length of each Physical Therapy session can be quite variable. The initial evaluation typically lasts between an hour to an hour and 15 minutes while treatment sessions are generally 30 to 60 min in duration. The total time will likely depend on the volume of exercise performed and whether modalities are indicated for your condition.

The amount of time spent in Physical Therapy depends on the type and severity of injury being treated. Commonly, treatments are scheduled for 1-2 days per week for 6-8 weeks. However, the frequency and duration of your treatments is completely dependent upon your specific condition as well as the recommendations of your referring physician and therapist.

Insurance Questions

Yes, Physical Therapy treatment is covered by many insurance plans however a patient’s financial responsibility will vary widely with regards to deductibles and copay’s. Our front office will be happy to assist you in determining your Physical Therapy benefits based on your individual policy.

We are contracted with: Anthem Blue Cross, Aetna, some Blue Shield plans (non covered CA), Healthnet, Santa Barbara Select IPA, and Medicare.

We hold contracts through PTPN and Care Trust that include many additional insurance carriers that are not listed above. Please call to verify coverage.

We accept exact cash, check, debit, and credit card (Visa/Mastercard).

Telehealth Questions

Yes, many insurance providers cover Telehealth PT services. Please see below for a list of insurances now covering Telehealth PT.

Yes, please call our office for cash rate information.

California state law allows patients to have direct access to physical therapy services, even virtually, without a physician referral/prescription. However, some insurance plans still require a referral/prescription from a physician.

  • On your first visit, your Physical Therapist will perform a thorough evaluation, much like an in-person evaluation, analyze results and prescribe a customized plan of care based on evaluation findings. Together you will continually build and progress this treatment plan to address your needs.
  • Make sure you’re in a private space with some room to move around.
  • Make sure all browsers are up to date and you have a strong internet connection.
  • Wear clothes you can move around in.
    If using a phone, make sure to have something to prop it up against.

Any smartphone, tablet device, or personal computer/laptop can be used with our platform.

Contact us if you have additional questions

"I have seen 4 different physical therapists at Hayashida over the past 8 years and all of them have provided excellent medical care in a caring supportive manner. I highly recommend them."

David L.

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